COIC Employee Resources

Public Service Loan Forgiveness (PSLF)

If employed by a U.S. federal, state, local, or tribal government or not-for-profit organization, you might be eligible for the Public Service Loan Forgiveness Program. Here is the link for more information –  Public Service Loan Forgiveness (PSLF)

PSLF Supporting Documentation:

CANOPY EMPLOYEE ASSISTANCE PROGRAM (EAP)

 

>Back to COIC Human Resources 

 

BENEFITS INFORMATION

HEALTH, VISION, AND DENTAL INSURANCE

COIC and Deschutes County are self-insured and have their own Benefit Plan. PacificSource is the third-party administrator.

Contact PacificSource by phone at 1-888-246-1370 or email at cs@pacificsource.com.

Coverage becomes effective the first of the month if hired on the first working day of the month, otherwise coverage becomes effective the first day of the following month.  Once your enrollment has been processed through PacificSource, you should receive you ID card within 7-10 business days.  The Standard Plan is available for all benefit-eligible, full-time employees. The High Deductible Health Plan is available for all benefit-eligible, part-time employees. There are options for individual-only or full-family enrollment.

LIFE INSURANCE

Enroll or increase your supplemental life and accident insurance.

  • The only voluntary life insurance increase that is not subject to medical underwriting during open enrollment is a $20,000 increase to Employee Voluntary Life, and only if your current coverage amount is less than $100,000.  All other increases or new coverage requests for an employee and/or a spouse will require medical underwriting by NYL to determine insurability.  Medical underwriting will occur after open enrollment is complete.
  • Voluntary life and ADD changes can be made any time throughout the year.  These will also require medical underwriting.

AFLAC

You may contact Kate Thomas at (541) 382-4451 or by email at kate_thomas_group_inc@us.aflac.com

FLEXIBLE SPENDING

Starting January 1, 2026, administrative services for FSA accounts previously offered through PacificSource Administrators (PSA) are being transitioned to PNC BeneFit Plus. PNC is the fifth largest commercial bank in the country and a trusted financial services provider. As one of the largest administrators of tax advantaged accounts, PNC delivers an exceptional benefit experience through PNC BeneFit Plus.

 PNC FSA FAQ          *          PNC Consumer Guidebook

Easy Access to Your Funds

Use your PNC BeneFit Plus debit card to pay for eligible health related expenses at clinics, pharmacies, dental offices, and more. Add your card to your mobile wallet for secure, contactless payments—perfect for when you’re on the go!

Simple, Secure Account Management

The PNC BeneFit Plus Consumer Portal is personalized, secure, and easy to use.

You can:

  • View account activity
  • Check claims and payment status
  • File claims and upload receipts—all in just a few clicks

Stay Organized with the Expense Tracker

Easily manage and track your eligible expenses with the built-in Expense Tracker.

Manage Your Account Anytime, Anywhere

Download the PNC BeneFit Plus mobile app to check your balance, submit claims, and more—right from your phone.

OREGON SAVINGS GROWTH PLAN

PERS RETIREMENT

Contact us

Central Oregon Intergovernmental Council (COIC)

1250 NE Bear Creek Rd.
Bend, OR 97701

541-548-8163

View all locations ways to contact us.

education

 

COIC provides an alternative high school setting for students to make up credits and return to their regular classrooms, or to earn the GED.  Students may also participate in the Youth Compass Program, a work-experience program that combines classroom credits with community service and natural resource projects.

 

Program Introduction

 

The COIC approach is based on individualized instruction for credit recovery or GED. Students, primarily aged 16-21, are referred by their local high schools to make up credits and return to their regular classrooms or leave the program with the GED. COIC is recognized as one of the most successful GED programs in Oregon, with 93 GED certificates awarded during the 2025-2026 school year alone. Students may also participate in work education through our Youth Compass Program.

 

Programs are held in Bend, La Pine, Redmond, and Prineville in conjunction with the school districts of Bend-La Pine, Redmond, Sisters, Culver, and Crook County. COIC also provides instruction for Deschutes County Juvenile Community Justice and the Oregon National Guard Youth Challenge Program.

 

In addition, COIC offers summer work experience, giving students the opportunity to earn minimum wages and learn valuable hands-on work skills.  During the school year, students earn high school diplomas, GEDs, and high school credits that transfer to their local high schools. Typically, our students spend more than 10,000 hours working on community service and natural resource projects.

 

Talk to your school counselor about attending COIC or call one of our classrooms today!

 

Youth Compass Program

 

The Youth Compass Program (YCP) helps Central Oregon youth ages 16–24 discover career pathways, complete their education, and prepare for meaningful employment. Through individualized career coaching, paid work experiences, occupational skills training, career exploration, GED and high school completion support, and connections to community resources, YCP equips participants with the skills and confidence needed to achieve their goals. By partnering with local employers, schools, and community organizations, the program creates opportunities for young people to gain real-world experience, earn industry-recognized credentials, and build a successful future.
 
If you are interested in learning more about the Youth Compass Program or would like to explore available opportunities, please contact the Youth Employment Counselor serving your community. Our staff is ready to answer your questions and help you take the next step toward your education and career goals.

 

Order Your GED Transcript/Diploma

 

Order a copy of your GED transcript and/or GED diploma (electronic or hard copies) online from GED.com. Select the Grads and Transcripts tab on the top banner and answer the questions to verify your specific testing record.

 

Statewide Testing Notices

 

English Annual Notice for Statewide Tests - Download here

 

Spanish Annual Notice for Statewide Tests - Download here

 

English ODE State Testing Combined 30-Day Notice and Opt-Out Form - Download here

 

Spanish ODE State Testing Combined 30-Day Notice and Opt-Out Form - Download here

 

 

Youth Education program Contacts

 

Bend Classroom
For enrollment information, contact:
Katie Estvold, Teacher's Aid/ Registrar
458-231-1436| Email here

For classroom information, contact:
Patrick Jordan, Lead Teacher
541-706-1458 | Email here

 

La Pine Classroom
For enrollment information, contact:
Katie Estvold, Teacher's Aid/ Registrar
458-231-1436 | Email here

For classroom information, contact:
Andrew Peter, Teacher
541-316-9039 | Email here

 

Redmond Classroom
For program information, contact:
Dustin Gurley, Lead Teacher
541-280-0031 | Email here

 

COIC Skills Lab 
Deschutes County Juvenile Justice
Ami Stone, Teacher
541-322-7676 | Email here

 

Youth Education Program General Info:
Kris Schofield, Youth Education Manager
541-213-1998 | Email here

 

Youth Employment & Training Contacts

 

Bend Youth Compass Program
For program information, contact:
Jay Byers, Youth Employment Counselor
458-287-5575| Email here

La Pine Youth Compass Program

For program information, contact:

Nick Huggins, Youth Employment & Training Coordinator
541-280-6495 | Email here

 

Jefferson County Youth Compass Program

For program information, contact:
Matt Mahoney, Program Coordinator
541-403-0099 | Email here

Redmond Youth Compass Program

For program information, contact:

Matt Mahoney, Program Coordinator

541-403-0099 | Email here

 

 

Prineville Youth Compass Program
For program information, contact:
Jeff Warren, Youth Employment Counselor
541-420-6787 | Email here

 

Joseph Beaton, Youth Employment Counselor
541-233-6782 | Email here

 

Youth Compass Program General Info:
Laurie Harrer, Youth Employment & Training Program Coordinator
561-329-7873 | Email Here

 

Matt Mahoney, Youth Employment & Training Program Coordinator
541-403-0099 | Email here

Klamath County Youth Compass Program

General Info:

Sean Winters, Youth Employment Counselor
541-419-11812 | Email here

 

 COIC Student Handbook 24-25 - Download