Human Resources

Contact Information

Monday-Friday –  8 am to 5 pm

COIC Administration
334 NE Hawthorne Ave.
Bend, OR  97701

HR Manager:
Racheal Nellis – phone: 541-548-9537 e-mail  rnellis@coic.org
HR Coordinator:
Kelly Perkins – phone: 541-548-9544 e-mail kperkins@coic.org
HR Assistant:
Sandra Cook – phone: 541-548-9529 e-mail scook@coic.org


Life Event affect your Benefits, Payroll, Employee Information

During the course of your employment with COIC, you are likely to experience many changes, large and small, in your life outside of work. Marriage, birth, retirement, a death in the family, and other life passages can have a corresponding impact on your benefits.

The window for making adjustments outside the annual Open Enrollment period is limited, so it’s important to act when changes are permitted. These pages outline the steps you’ll need to take to modify your benefits when you have a change in family or employment status — and the timeframe for taking action.  Remember that you are allowed to make changes only to those benefits directly affected by the qualifying life event.

Employees are responsible for communicating any changes in dependent eligibility to HR. Only qualified dependents are eligible for coverage under the health plan and the employee may be personally liable for reimbursement to COIC/Deschutes County for any benefits received by ineligible dependents.

Make necessary changes to your COIC/Deschutes County benefits within 31 days of the official date of your qualifying event.  Contact HR for details on how to make the necessary changes. 

Qualifying Changes in Family or Employment Status

  • marriage
  • divorce
  • birth or adoption
  • spouse gains or loses employment
  • death of a spouse or dependent
  • dependent child reaches age 26
  • approved leave of absence extending three months or longer
  • loss of other health coverage

Why the Period for Making Changes is Limited
Many of the benefits plans offered through COIC/Deschutes County are paid with pre-tax dollars. In exchange for that tax advantage, you legally cannot enroll in, cancel, or make changes to your medical, dental, vision, or dependent care flexible spending account plans outside the annual Open Enrollment period, unless you experience one of the qualifying events described above.

COIC Administration,  Community & Economic Development & Loans, and CET Hawthorne Station
334 NE Hawthorne Ave.
Bend, OR 97701
541-548-8163 phone
541-923-3416 fax

Bend WorkSource
1645 NE Forbes Rd. Ste 101
Bend, OR 97701
541-388-6070 phone
541-389-8265 fax

Bend Alternative Education
1645 NE Forbes Rd. Ste 108
Bend, OR 97701
541-771-2229 phone

CET Bear Creek Office and Maintenance Facility
1250 NE Bear Creek Rd.
Bend, OR 97701

CET Antler Office and Maintenance Facility
343 East Antler Ave
Redmond, OR 97756
541-385-8680 phone
541-548-9548 fax

Redmond Alternative Education
2326 SW Glacier Place
Redmond, OR 97756
541-280-0031 phone

Redmond WorkSource
2158 SE College Loop, Suite B
Redmond, OR 97756
541-548-8196 phone
541-504-2969 fax

Prineville WorkSource
457 NE Ochoco Plaza Drive
Prineville, OR 97754
541-388-6201 phone
Hours: Tuesdays & Fridays 9-4, closed for noon hour (12-1pm)

Prineville Alternative Education
2321 NE 3rd St.
Prineville, OR 97754
541-280-6604 phone

La Pine Alternative Education
16493 Bluewood Place
La Pine, OR 97739

Madras WorkSource
1170 E. Ashwood Rd.
Madras, Oregon
541-548-8196 phone
Hours: Mondays & Tuesdays 9-4pm